Privacy policy

Your data will be processed by the company Pentagonal, legal person number 503754552, with head office at Rua Virgílio Martinho, 13A 1600-821 Lisboa, Portugal. This company is responsible for the processing of personal data in acceptance of the General Data Protection Regulation.

You may contact Pentagonal about any issue related to the present privacy policy, through the following contact points:

• Electronic mail address: pentagonal@pentagonal.com

• Telephone: 217 100 780

The personal data processed on the website are:

• Collected from the customer/user register: name and email
• Obtained through the browsing on the website: IP, Type of Device
• Obtained through the newsletter registration.

Because we need your information, Pentagonal will process your personal data, in a manual and/or automated form, for the following purposes:

• Marketing:

If the Customer explicitly consents at the time of the creation or alteration of her or his registration, Pentagonal can process these data to send the Customer information about novelties, campaigns, offers and messages of events, through any communication channel, namely the use of electronic mail, or other forms of automated call.

The consent for the processing of personal data for direct marketing purposes can be repealed at any time, as follows:

• By contacting the Customer Support team through the email address pentagonal@pentagonal.com

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes.

If the consent is legally necessary for the treatment of personal data, the data owner has the right to withdraw her or his consent at any time, although this right does not compromise the lawfulness of the processing made based on the consent given previously or the subsequent processing of the same data, based on other legal grounds, as is the case of compliance with the contract or legal obligation to which Pentagonal® is subject.

In order to revoke your consent, you can contact us by letter, telephone or the email address info@pentagonal.com.

The processing of the users’ data can be carried out by a suitable service provider, contracted by Pentagonal. The aforesaid service provider will exclusively process the data for the purposes established by Pentagonal and in observance of the instructions issued by it, strictly complying with the legal rules on protection of personal data, information security and all other applicable rules.

Pentagonal will process the user’s data in the European Economic Area (EEA); therefore, no international transfer of data is expected.

During the entire time that Pentagonal is in possession of or is processing the personal data, all the users can, at any time and free of charge, exercise the following rights:

• Right of access – right to request a copy of the information concerning the user;
• Right of rectification – right to correct data considered inaccurate or incomplete;
• Right to be forgotten – under certain circumstances, the user can request the erasure of the data that we have on the user from all our records;
• Right to the restriction of processing – when certain conditions are applicable giving the right to restrict the processing;
• Right of portability – right to have the data transferred to another organisation;
• Right to object – right to object to certain types of processing, such as direct marketing;
• Right to object to automated processing, including the profile;
• Right to judicial appeal: in the event that Pentagonal refuses your request pursuant to the rights of access, we will explain the motive. As a user, you have the right to complain as described below.

The rights above can be exercised through the email address info@pentagonal.com or by registered letter to the postal address:
Pentagonal

Rua Virgílio Martinho, 13A

1600-821 Lisboa, Portugal

If the user wishes to make a complaint about the way her or his personal data are being processed by Pentagonal, or how the user’s complaint was treated, the user has the right to submit a complaint directly to the supervisory authority and to Pentagonal.

Contacts of Pentagonal:

Rua Virgílio Martinho, 13 A

1600-821 Lisboa

Contactos da Autoridade de Controlo:

Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa, Tel: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt.

The data featured in the customer register which are identified with an asterisk (*) will be of compulsory completion in order to comply with the established purpose.

As such, if the user does not provide them, Pentagonal will not be able to fulfil the purpose.

Pentagonal applies various appropriate technical and organisational measures to protect the personal data of the users, including users of secure servers, firewalls, encryption of data of applications and communications.

Pentagonal.com uses automated systems for data collection like cookies. A cookie is a device conveyed to the user’s hard disk with information on the user’s browsing on the platform, whose main purpose is to make this browsing easier. Although cookies do not contain intelligible information, it enables is to link an Internet user to her or his personal information.

The cookies are disclosed by our servers and no-one can have access to the information contained in them. Only pentagonal.com has access to the information collected by the cookies, in a collective and anonymous form, in order to optimise its services and this website site according to the needs and preferences of the user and to assure that the preparation of the Web pages is personalised.

The acceptance of our automatic data collection procedures and the use of cookies is necessary to make the most of many resources and services offered through this website, including the purchase of products.

If you decide to configure your browser to block and/or delete cookies, you should know that this will imply that we cannot ensure that you will have access to all the resources and services offered through this website (for example, the computer might not be able to display the image of the product that you are trying to acquire).

We will be using cookies to facilitate functions such as browsing in the catalogue, purchase of products online and in particular the provision of services reserved to registered users.

Pentagonal.com uses analytical tools to collect data of visitors for future segmentation and marketing campaigns, namely the tools Google Analytics and Facebook.

Occasionally, Pentagonal will update this Privacy Policy.
We ask you to periodically revisit this document so as to keep up to date.